conditions of use

  1. General Information

    The Owner of ELEGANCKO trademark and internet shop, which is functioning on Web address: eleganckoshop.com is Agencja Reklamowa WIRDRUK, Tax Identification Number NIP 542-266-38-14, hereinafter called ELEGANCKOSHOP.

    Shop is available at www.eleganckoshop.com

    email: sklep@eleganckoshop.com ; elegancko@eleganckoshop.com
  2. Sides of transaction

    Shopping In our Internet Shop should be doing by persons who have full capacity to enter legal transactions. The matter of transaction are products offered by ELEGANCKOSHOP on Website www.eleganckoshop.com in the moment of placing an order. All prices are shown in PLN or EURO, according to the chosen option, price shown on the order form are obligating in the moment of placing the order. Prices shown in the Internet Shop include VAT tax, which is amounted to 23% for all products. ELEGANCKOSHOP reserves a rights to change prices in the Internet Shop, add or remove any product from the shop or start any promotions at any time. Orders placed with an Internet Order Form are accepted 24 hours a day, at any day of the year.
  3. Order Placing Procedure

    Orders are placed with Internet Order Form. Orders can only be realized when Form includes: Product name, Customer name, Shipping address, e-mail address and phone number with the name and surname of person who can be contacted to authorize the order.

    Placing orders with Internet Order Form: After placing an order with Internet Order Form customer receives an e-mail message on the address given in the Form. E-mail message includes all information given by customer in Internet Order Form.
  4. Order Realization Procedure

    Realization of the accepted order: Realization of order begins after receiving payment from the buyer on bank account.

    Forms of shipping and time of order realization: Ordered products are sent in 48 hours after receiving a payment.

    Average shipping time:
    2-3 days - DPD delivery company - extra payment required, free for orders worth over 300 PLN.
    5-14 days - Polish Post - free shipping to Poland.
    Shipping method is chosen by the buyer in Order Form.

    Parcel always includes Vat Invoice or Specification.

    In reasonable cases customer is indebted to see the parcel in courier is hearing, to check if parcel do not have any damages made during delivery.

    The buyer canceling the order, is obligated to inform ELEGANCKOSHOP by phone or by sending an e-mail to sklep@eleganckoshop.com.

    ELEGANCKOSHOP reserves the rights to verify the order and in concerning cases or unauthorized orders can cancel realization of the orders.
  5. Shipping costs are constant (standard shipping to Poland (by Polish Post) is free, otherwise check below):
    - courier delivery DPD in Poland = 20 PLN up to 30kg
    - courier delivery DPD in Europe (except Poland) = sklep@eleganckoshop.com
    - Polish Post delivery in Europe (except Poland) = sklep@eleganckoshop.com

    Shipping charge is included as a separate position listed in VAT Invoice or Specification.
  6. Complaints

    Complaints will be considered after contacting us and appraiser is claim about technical defect of a product. Costs related with shipping back complained product will be returned immediately after complaint validation. Defected product will be replaced for other full valued one, or if that won`t be possible (due the lack of this product on stock), shop will give back to the buyer equivalence of the price payed or offer other, available in shop products. Complaints referring to mechanical damages done during the shipping will be considered only after making up certificate of damage in courier is hearing.

    Returned product can not be used, have to own its original tickets and markings and should be properly packed. Shop guarantees return of the amount equal to product is price. Money will be returned with bank transfer to the account given by the buyer or with postal order on the address given by the buyer. Cost of shipping and returning a product won`t be returned. Money will be returned in 7 days, in case of lack of information from the buyer, money will be returned in 3 working days after receiving additional information from the buyer. In case of lack of information in returned parcel, return will be done after clarification and won`t take longer than 15 working days. In case of return for a change for another product or size, we kindly request you for sending an information to: sklep@eleganckoshop.com.
  7. General Statements

    Placing an order in our Internet Shop it is tantamount to acquaint with this rules and acceptance including terms. If any of Shop is pages is not working properly (f.e. there are any inactive links or pages are unavailable) you should report that immediately to sklep@eleganckoshop.com

    All products offered in the Shop are available in Polish and English version. ELEGANCKOSHOP acts with the requirements of the Regulation dated 29th August 1997 about personal data protection (DZ. U. Nr 133 poz. 883 with later amendments). ELEGANCKOSHOP reserves the rights to use contact data for purposes of own marketing research or to send promotion materials. ELEGANCKOSHOP is authorized to make any changes in this regulations.
Languages Polski English
Currencies Euro Złoty