conditions of use
The Owner of ELEGANCKO trademark and internet shop, which is functioning on Web address:
eleganckoshop.com is Agencja Reklamowa WIRDRUK, Tax Identification Number NIP 542-266-38-14,
hereinafter called ELEGANCKOSHOP.
Shop is available at www.eleganckoshop.com
email: firstname.lastname@example.org ; email@example.com
Sides of transaction
Shopping In our Internet Shop should be doing by persons who have full capacity to enter legal
transactions. The matter of transaction are products offered by ELEGANCKOSHOP on Website
www.eleganckoshop.com in the moment of placing an order. All prices are shown in PLN or EURO,
according to the chosen option, price shown on the order form are obligating in the moment of
placing the order. Prices shown in the Internet Shop include VAT tax, which is amounted to 23% for
all products. ELEGANCKOSHOP reserves a rights to change prices in the Internet Shop, add or remove any product
from the shop or start any promotions at any time. Orders placed with an Internet Order Form are
accepted 24 hours a day, at any day of the year.
Order Placing Procedure
Orders are placed with Internet Order Form. Orders can only be realized when Form includes:
Product name, Customer name, Shipping address, e-mail address and phone number with the name
and surname of person who can be contacted to authorize the order.
Placing orders with Internet Order Form: After placing an order with Internet Order Form customer
receives an e-mail message on the address given in the Form. E-mail message includes all information
given by customer in Internet Order Form.
Order Realization Procedure
Realization of the accepted order: Realization of order begins after receiving payment from the buyer
on bank account.
Forms of shipping and time of order realization:
Ordered products are sent in 48 hours after receiving a payment.
Average shipping time:
2-3 days - DPD delivery company - extra payment required, free for orders worth over 300 PLN.
5-14 days - Polish Post - free shipping to Poland.
Shipping method is chosen by the buyer in Order Form.
Parcel always includes Vat Invoice or Specification.
In reasonable cases customer is indebted to see the parcel in courier is hearing, to check if parcel do not have any damages made during delivery.
The buyer canceling the order, is obligated to inform ELEGANCKOSHOP by phone or by sending an e-mail to firstname.lastname@example.org.
ELEGANCKOSHOP reserves the rights to verify the order and in concerning cases or unauthorized orders can cancel realization of the orders.
Shipping costs are constant (standard shipping to Poland (by Polish Post) is free, otherwise check
- courier delivery DPD in Poland = 20 PLN up to 30kg
- courier delivery DPD in Europe (except Poland) = email@example.com
- Polish Post delivery in Europe (except Poland) = firstname.lastname@example.org
Shipping charge is included as a separate position listed in VAT Invoice or Specification.
Complaints will be considered after contacting us and appraiser is claim about technical defect of a
product. Costs related with shipping back complained product will be returned immediately after
complaint validation. Defected product will be replaced for other full valued one, or if that won`t be
possible (due the lack of this product on stock), shop will give back to the buyer equivalence of the
price payed or offer other, available in shop products. Complaints referring to mechanical damages
done during the shipping will be considered only after making up certificate of damage in courier is
Returned product can not be used, have to own its original tickets and markings and should be properly
packed. Shop guarantees return of the amount equal to product is price. Money will be returned
with bank transfer to the account given by the buyer or with postal order on the address given by
the buyer. Cost of shipping and returning a product won`t be returned. Money will be returned
in 7 days, in case of lack of information from the buyer, money will be returned in 3 working days
after receiving additional information from the buyer. In case of lack of information in returned
parcel, return will be done after clarification and won`t take longer than 15 working days. In case of
return for a change for another product or size, we kindly request you for sending an information to:
Placing an order in our Internet Shop it is tantamount to acquaint with this rules and acceptance
including terms. If any of Shop is pages is not working properly (f.e. there are any inactive links or
pages are unavailable) you should report that immediately to email@example.com
All products offered in the Shop are available in Polish and English version. ELEGANCKOSHOP acts
with the requirements of the Regulation dated 29th August 1997 about personal data protection (DZ.
U. Nr 133 poz. 883 with later amendments). ELEGANCKOSHOP reserves the rights to use contact
data for purposes of own marketing research or to send promotion materials. ELEGANCKOSHOP is
authorized to make any changes in this regulations.